Governance in CSG

For the sake of open and constructive dialogue, the Company aims to keep the Investors and Analysts updated by informing them equally, simultaneously, clearly and accurately.

This policy outlines CSG N.V.’s framework for governing related party transactions - defined as material agreements or arrangements between the Company (or its subsidiaries) and individuals or entities that could exercise influence over the Company due to ownership, position, or familial and economic relationships.

This policy recognises diversity and inclusion as key drivers of innovation, performance, and employee satisfaction within CSG N.V. It outlines principles and organisational responsibilities to ensure transparent processes, equal access to growth, and a work environment where every individual can contribute to shared goals regardless of background.

The Whistleblower Protection Policy sets out CSG N.V.’s framework for reporting, handling, and safeguarding disclosures of suspected misconduct or legal violations. It aims to ensure concerns are raised and addressed confidentially and without retaliation, in line with EU legislation and best practice governance standards.

Directors’ Sharedealings

In accordance with EU Regulation and the Group’s Insider Trading Policy, the Group observes a closed period of 30 calendar days prior to the publication of its financial results. During this period, Directors as well as other persons discharging managerial responsibilities and persons closely associated with them, may not conduct transactions in the Company’s shares or related financial instruments, subject to any applicable statutory exemptions. In 2026, the closed periods will apply as follows:

From 24 February up to 26 March 2026 (date of publication of the FY 2025 results)
From 20 April up to 20 May 2026 (date of publication of the Q1 2026 results)
From 8 July up to 7 August 2026 (date of publication of the H1 2026 results)
From 12 October up to 11 November 2026 (date of publication of the Q3 2026 results)

This policy outlines goals and methods for stakeholder mapping and interaction, grounded in best practice governance and aligned with sustainability strategy requirements, to ensure interests and expectations of internal and external stakeholders are systematically considered in decision-making and reporting.

This policy outlines the principles, responsibilities, and components of directors’ remuneration at CSG N.V., including base pay, benefits, short-term and long-term incentives. It reflects the Company’s commitment to transparent, competitive, and performance-aligned compensation that balances strategic objectives with governance best practices under the Dutch Civil Code, Dutch Corporate Governance Code, and the Company’s Articles of Association.

This Code applies to all employees and management, regardless of position or location, and extends to our relationships with partners, suppliers, and other stakeholders. It outlines expectations in areas such as anti-corruption, conflict of interest prevention, protection of confidential information, human rights, fair working conditions, data protection, environmental responsibility, and compliance with international trade regulations. By adhering to these principles, we protect the Group’s reputation and ensure trust in every aspect of our business.